Shipping Policy

Last Updated: August 12, 2026

1. Order Processing

Orders are generally processed and prepared for dispatch within 1–3 business days after successful order confirmation. Processing may take longer during holidays, promotional periods, or high-volume sales.

2. Delivery Time

Standard domestic delivery generally takes 2–5 business days after dispatch. Delivery times are estimates and may vary depending on the destination, courier, weather, holidays, and other circumstances.

3. Shipping Charges

Applicable shipping charges are calculated and displayed during checkout. Shipping costs may vary depending on the delivery location, order size, weight, and selected delivery service.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

5. Order Tracking

Where tracking is available, tracking details may be provided after the order has been dispatched. Tracking information may take some time to become active.

6. Delayed or Failed Deliveries

Delivery may be delayed due to courier issues, weather conditions, public holidays, high order volumes, traffic, incorrect addresses, or other circumstances beyond reasonable control.

7. Damaged or Incorrect Orders

If your order arrives damaged, defective, incorrect, or with missing items, please contact customer support promptly and provide your order details and photographs where necessary so the issue can be reviewed.

8. Multiple Shipments

Orders containing multiple products may occasionally be delivered in separate shipments depending on product availability, packaging, warehouse processing, or courier arrangements.

9. Time-Sensitive Orders

If products are required for a birthday, wedding, engagement, baby shower, or other special event, customers are advised to place orders sufficiently early. Estimated delivery dates are not guaranteed unless an explicitly guaranteed delivery service has been confirmed.

10. Shipping Policy Changes

This Shipping Policy may be updated from time to time to reflect changes in delivery services, courier arrangements, shipping charges, or business practices. The updated policy will be posted on this page with a revised "Last Updated" date.